Baily Thomas Provident Fun Posted February 17, 2020 Report Share Posted February 17, 2020 Good morning, I have been a customer of NitroPro for over five years. We have had a new computer and upgraded to windows 10 on both the new one and one of the original computers for which we have a NitroPro license. I have tried without any success to reactivate one the two licenses following computer upgrades. I have managed to deactivate one of the two but cannot for the life of me reinstate and get Your system takes me round in loops it is so frustrating. We have Nitro Pro V9 purchased in 2014 Could you help me to rectify this please as soon as possible? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2020 Official Nitronaut Report Share Posted February 17, 2020 Hello @Baily Thomas Provident Fun Please send me the serial number so I can check. Cheers, Leslie Link to comment Share on other sites More sharing options...
Baily Thomas Provident Fun Posted February 17, 2020 Author Report Share Posted February 17, 2020 (edited) Dear Leslie I have two licenses, they are: *** and *** Thank you Denise Wilson Edited February 18, 2020 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 18, 2020 Official Nitronaut Report Share Posted February 18, 2020 Hello Denise, These Nitro pro 9 keys are ready for use. Please make sure you get the correct version 9 installers from here: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 If you get an error message, please send us a screenshot. Cheers, Leslie Link to comment Share on other sites More sharing options...
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