firstname.lastname@example.org Posted February 18, 2020 Report Share Posted February 18, 2020 I have a serial number and followed directions to deactivate and I need to activate on my new PC. I keep getting a serial number not found message. I have tried repeatedly (I have a copy of my original order with the serial number, I was also able to locate the serial number on the licensed installed on my old PC. What to do? Link to comment Share on other sites More sharing options...
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