UnitedFire Posted February 18, 2020 Report Share Posted February 18, 2020 When ever I open pdf drawings containing architectural drawings some of the boxes on the pages do not display correctly. If I open them in Adobe Reader or on another employees computer running older version of Nitro they have no issues viewing. I am running version 13.9.1.155 Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 19, 2020 Official Nitronaut Report Share Posted February 19, 2020 Hello @UnitedFire Please provide us with the file and some screenshots of how it looks on your end using Nitro and how it looks when opened in Adobe. Cheers, Leslie Link to comment Share on other sites More sharing options...
TMM Posted February 19, 2020 Report Share Posted February 19, 2020 I have recently upgraded my Nitro Pro license to 13.9.1.255 also and have found a similar situation. Small portions of drawings having tables are being scrambled and not visible. I have opened same PDF with Foxit Reader and no problems. Can you help?? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 21, 2020 Official Nitronaut Report Share Posted February 21, 2020 Hello TMM, Please provide us with the file, your exact steps and some screenshots of what you are seeing. Thanks! Link to comment Share on other sites More sharing options...
Scott Anderson Posted February 8, 2021 Report Share Posted February 8, 2021 Our office is having this same issue with mechanical schematics. How can I submit some of these files and/or screenshots to you? Occasionally we come across a PDF which will cut off some tables and blur their contents. The tables display correctly in Adobe Reader but not in Nitro Pro. They are also cut off and blurred if we print the PDF from Nitro, not so with Adobe. No amount of fiddling with Nitro's settings seem to help. It only affects some of the tables on the document, not all. This is happening typically once a week in our office, so 1 in 50 PDF's. We didn't notice this issue before upgrading from Pro 12 to Pro 13. Is there a resolution to this issue? I haven't found a resolution online, just the inquiries on this forum. Running Nitro Pro 13.19.2.356, Win10, Intel i7-8565U, 16GB RAM, Intel UHD Graphics 620. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 9, 2021 Official Nitronaut Report Share Posted February 9, 2021 Hello @Scott Anderson Please send me a direct message with the files and screenshots. Thanks! Link to comment Share on other sites More sharing options...
Scott Anderson Posted February 9, 2021 Report Share Posted February 9, 2021 Thanks for the assistance Leslie. I just found out from Nitro Premium Support group that it was an issue that has been fixed so I updated to the latest version, Pro V 13.33. It's working fine now. Looks like it probably had something to do with how Nitro displayed PDF's on HD monitors. Link to comment Share on other sites More sharing options...
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