david005 Posted February 19, 2020 Report Share Posted February 19, 2020 Hi, I am trying to move a license of Nitro 9 over to another computer and when I try to deactivate it off the old computer I receive an Invalid license number error (error 20). This is odd since the license serial number is already entered and was validated when I bought the software long ago. Please help me. THanks. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 19, 2020 Official Nitronaut Report Share Posted February 19, 2020 Hello @david005 Thanks for posting here! I can only see a version 8 key when I used your email address to search for your records. Please completely uninstall Nitro and then reinstall using the correct version 8 installer: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Please let us know how that goes. Link to comment Share on other sites More sharing options...
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