TMM Posted February 19, 2020 Report Share Posted February 19, 2020 I have installed version 13.9.1.255 Nitro Pro and it has capabilities to print from Microsoft Word 2010 Version 14.0.7194.5000 into PDF. I get a "An Unknown Error occurred". What can be done? Please help. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 20, 2020 Official Nitronaut Report Share Posted February 20, 2020 Hello @TMM, Thank you for reaching out to us through our Community Forums! Upon checking my resources, Office 2010 is no longer supported therefore no fixes or tests will be conducted to address any issues with how Nitro Pro 13 is processing documents from Office 2010. You may want to check Technical Specifications for Nitro Pro in this article: https://www.gonitro.com/nps/product-details/technical-details At the moment, the only option is to upgrade to newer versions of MS Office. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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