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Unknown error when printing in MS Word


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I have installed version Nitro Pro and it has capabilities to print from Microsoft Word 2010 Version 14.0.7194.5000 into PDF.  I get a "An Unknown Error occurred".  What can be done?  Please help.

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Allain Umailin

Hello @TMM,

Thank you for reaching out to us through our Community Forums!

Upon checking my resources, Office 2010 is no longer supported therefore no fixes or tests will be conducted to address any issues with how Nitro Pro 13 is processing documents from Office 2010.

You may want to check Technical Specifications for Nitro Pro in this article: https://www.gonitro.com/nps/product-details/technical-details

At the moment, the only option is to upgrade to newer versions of MS Office.

Thank you for choosing Nitro and I hope this helps!

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