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Lost serial no


Patricia May

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  • Official Nitronaut
Allain Umailin

Hello @Patricia May,

Thank you for reaching out to us through our Community Forums!

To upgrade your Nitro Pro 9, kindly access our Upgrade Portal and enter your serial number (that I just sent you privately): https://www.gonitro.com/pro/upgrade

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13.

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes

Thank you for choosing Nitro and I hope this helps!

Edited by AllainU
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