Mike A Posted February 24, 2020 Report Share Posted February 24, 2020 Had Nitro 12 Pro, deactivated the license on an older computer. Installed 13 on new operating system, and getting error that serial number does not exist. Have VIP Access and Premium Support. Followed service ticket instructions. Receiving error "Sorry. You may only deactivate 0 devices." I shows 0 activation, 2 allowed. Link to comment Share on other sites More sharing options...
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