Transfer my nitro pro 11 license to a new system

[Bobbyraj 0]

Hello,

Can someone please help me to transfer my nitro pro 11 license to a new system. We have formatted the old system hence could not deactivate license from old system.

 

[AllainU 0]

Hello @Bobbyraj,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Pmer 0]

Hi , my computer crashed and  I'm trying to transfer my nitro pro 11  to 64bit machine can you give me directions 

[AllainU 0]

Hello @Pmer,

Thank you for reaching out to us through our Community Forums!

I have checked your account and I can see you have two Nitro Pro 11 products.

To reinstall your program, please use our direct installers below:

x64-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi 
x32-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

 

Alternatively, if you are interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: https://www.gonitro.com/pro/upgrade 

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13.

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

Thank you for choosing Nitro and I hope this helps!

[Pmer 0]

Hi AllainU ,

Thanks for the solution! Got it dialed in and did purchase the up-grade to 13. I am getting 3 new computers for my office so I'll be transferring those licenses over. I'll use this map to get me going in the right direction. I've had Nitro products for 10+ years, and this is the first time I used the community board. Thanks for the help Pmer