jl30 0 Report post Posted February 25, 2020 Bonjour from France, I am looking for a french version of nitro pro in format XX.msi I have installed nitro_pro13_ba_x64.msi trouble free, unfortunately in english ! Thanks for your help JLBoudon Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 25, 2020 Hello @jl30, Thank you for reaching out to us through our Community Forums! In order to further assist you, kindly uninstall the English version, reboot your machine and reinstall using this direct link to install French version of Nitro Pro 13: x64 http://install.nitropdf.com/professional_1391155/fr/retail/nitro_pro13_ba_x64.msi Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
jl30 0 Report post Posted February 26, 2020 Many thanks AllainU, All is perfect ! JL30 Share this post Link to post Share on other sites
Yann LE PROVOST 0 Report post Posted August 5, 2020 Dear all, After Installing Nitro Pro 13 in French, after somedays, it automatically switched to English language without the possibility to switch back in french. Do you have any Idea ? Thank you Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 5, 2020 Hello @Yann LE PROVOST, Thank you for reaching out to us through our Community Forums! Kindly note Nitro Pro once installed, the only way to change the language is by uninstalling and installing using our English installers. If your Nitro Pro French program switched to English, is your machine part of a Domain within your organization / company? If yes, I believe your IT Admin may have placed a Group Policy (GPO) and attached the Nitro Pro 13 MSI installer somewhere. This has happened to one of my case before and it was fixed after removing that MSI package. If this is not the case, we also had similar cases where a Shavlik program is the culprit. It's a patching software that scans computers and will push-out updates to computers and the software therein it finds that need updating. If you have such software installed, Nitro Pro could be listed there to keep it updated without you noticing. Below are patching softwares we have encountered so far as culprits: -GFI LanGuard -F-Secure -Glarysoft Software Update Thank you for choosing Nitro and I hope this helps. Share this post Link to post Share on other sites
Yann LE PROVOST 0 Report post Posted August 6, 2020 Thank you AllainU for your answer. As we use Fsecure, It may be the source of our problem. I will see how I can create an exception and keep you posted. Regards. Yann Share this post Link to post Share on other sites
