Jump to content

Unable to update Microsoft Word add-in


franover92

Recommended Posts

Good day,

I've been trying to install the Microsoft Office add-ins, but every time I try to do it, it gives me an error saying "Unable to update Microsoft Word add-in" (or the Microsoft app that I try). I have Microsoft Office 365, and Nitro Pro 13.9.1.155. I've run as administrator the Nitro Pro app, and tried to add them on "Support tools" option, and also runned as administrator the app "NitroPDFSupportTools" and didn't work. Also, I've tried to reinstall Nitro Pro,  but did not work as well. Is there any other troubleshooting that I can try to fix this?

Thanks a lot for your help. 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @franover92,

Thank you for reaching out to us through our Community Forums!

To further assist you with this MS Office Addins issue, I believe below article will help:

https://kb.gonitro.com/knowledgebase#/search/office/000004589

Thank you very much in advance and let us know how it goes.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.