License Activation Does Not Stick after Replacing the Hard Drive

[lehwenyau]

I just replaced the hard drive on my laptop. Nitro Professional asked for license activation again.  I deactivated the old activation and reactivated which seemed to have worked just fine.  However, Nitro Professional asks license activation again after each reboot.  I even unistall/reinstall Nitro Professional but still the same.  How can I make the license activation stick?  Thank you!

[Allain Umailin]

Hello @lehwenyau,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro?

Also, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.