Cannot activate with Serial number

[Domenic Iacovitti]

I had a computer rebuild and cannot activate NitroPro 12 with serial number.

I have deactivated any existing instance with the portal and still not working.

Please help

[Leslie V]

Hello @Domenic Iacovitti

Please provide me with your serial number so I can check.

Cheers!

[Domenic Iacovitti]

Hi Leslie,

The Serial number is ***

Thanks,

Domenic

Edited March 3, 2020 by Leslie V.
Confidential information edited

[Leslie V]

Hello @Domenic Iacovitti

I released your key so you can reactivate. Can you please try again and let me know how that goes?
 

[Domenic Iacovitti]

Hi Leslie,

Thanks it works now.

Thanks for your assitance

[Todd M]

I am also having an issue with reactivating a license for Nitro 11. Please advise. Thanks. 

[Leslie V]

On 3/4/2020 at 5:18 AM, Todd M said:

I am also having an issue with reactivating a license for Nitro 11. Please advise. Thanks. 

Please send me the serial number and a screenshot of the error message so I can check.

Thanks!