sswoods30 Posted March 2, 2020 Report Share Posted March 2, 2020 Hi, My Nitro Pro 11 all of a sudden became deactivated. When I tried reactivating it, I receive an error message stating that "the license number is already used." This is not the case as it was deactivated from my computer. Any help you can provide would be greatly appreciated. Thanks in advance for your help! Best Regards, Sonia W Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 2, 2020 Official Nitronaut Report Share Posted March 2, 2020 Hello Sonia, Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
sswoods30 Posted March 3, 2020 Author Report Share Posted March 3, 2020 Hi Leslie, Thank you so much for your help! The reactivation worked! Have a wonderful day! Best Regards, Sonia Woods Link to comment Share on other sites More sharing options...
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