sswoods30 0 Report post Posted March 2, 2020 Hi, My Nitro Pro 11 all of a sudden became deactivated. When I tried reactivating it, I receive an error message stating that "the license number is already used." This is not the case as it was deactivated from my computer. Any help you can provide would be greatly appreciated. Thanks in advance for your help! Best Regards, Sonia W Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 2, 2020 Hello Sonia, Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
sswoods30 0 Report post Posted March 3, 2020 Hi Leslie, Thank you so much for your help! The reactivation worked! Have a wonderful day! Best Regards, Sonia Woods Share this post Link to post Share on other sites