Dan Lucas Posted March 2, 2020 Report Share Posted March 2, 2020 Our computers were recently hit with a ransomware attack. This resulted in my machine being replaced. I had Nitro version 11 on my previous machine, but it was wiped. Is there a way to download what I had and use my serial number, or do I have to purchase the new version? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 3, 2020 Official Nitronaut Report Share Posted March 3, 2020 Hello @Dan Lucas Thank you for your message - I can help you out. I released your Nitro Pro 11 key so you can reuse it. Please get the correct version 11 installer from this page: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 I hope this helps! Link to comment Share on other sites More sharing options...
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