Jump to content

license keys already in use


kevin_crafton@mytexpolymer

Recommended Posts

kevin_crafton@mytexpolymer

Support,

We have a 12 user license and on the license portal it shows all 12 in use but we have only 7 working copies currently.   I know one of the 5 held licenses is from a computer crash last week and we recently went through a Windows 10 upgrade so others probably weren't deactivated prior to the upgrade.   My question is how do we get those 5 licenses back?   

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.