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Meridian Ins
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Meridian Ins

Our office has a serial number for Nitro Pro 8.5.7.3.  The program was installed on my computer.  We received new computers and I am now trying to install it on my new device.  I have deactivated one of the licenses but am still being told they cannot find our serial number.  Please help us to get our system set up as we need to use the program.  Thank you.

Anita

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Allain Umailin

Hello @Meridian Ins,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro 8?

Also, a screenshot of the error message you have received after entering your serial number.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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