Jims6034 Posted March 7, 2020 Report Share Posted March 7, 2020 I activated nitro on my desktop and my laptop but I recently changed my latptop and no longer have access to the old one. I need to activate nitro on my new laptop. What should I do? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 9, 2020 Official Nitronaut Report Share Posted March 9, 2020 Hello @Jims6034, Thank you for reaching out to us through our Community Forums! In order to clear the Computer ID of your laptop, please provide the ID that was generated by your Nitro Pro 13 on your desktop by following the workflow as shown below: Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Jims6034 Posted March 9, 2020 Author Report Share Posted March 9, 2020 Hi @AllainU Thanks for the response, the computer ID for my desktop is 0o+Bfl6gXmliWjaemc+b Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 9, 2020 Official Nitronaut Report Share Posted March 9, 2020 Hello @Jims6034, Thank you for this information. I just made an adjustment on your license, so you can now activate Nitro Pro on your new laptop by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
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