DupreL Posted March 8, 2020 Report Share Posted March 8, 2020 Could someone please assist me in getting the system setup sorted for Nitro 13 (13.9.1.155) - every time I log in at start-up of the program, it says that it cannot, due to error 401. I then have to re-type my passwords, etc. before I can connect and start working. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 9, 2020 Official Nitronaut Report Share Posted March 9, 2020 Hello @DupreL, Thank you for reaching out to us through our Community Forums! We are pleased to informed you that we have released a recent update that addresses the 'Error 401' issue so kindly update by downloading the direct installers below: x32 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Feel free to also read the Release Notes for this new build by accessing this page: https://www.gonitro.com/nps/product-details/release-notes Thank you for your patience and I hope this helps! Link to comment Share on other sites More sharing options...
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