DupreL 0 Report post Posted March 8, 2020 Could someone please assist me in getting the system setup sorted for Nitro 13 (13.9.1.155) - every time I log in at start-up of the program, it says that it cannot, due to error 401. I then have to re-type my passwords, etc. before I can connect and start working. Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 9, 2020 Hello @DupreL, Thank you for reaching out to us through our Community Forums! We are pleased to informed you that we have released a recent update that addresses the 'Error 401' issue so kindly update by downloading the direct installers below: x32 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Feel free to also read the Release Notes for this new build by accessing this page: https://www.gonitro.com/nps/product-details/release-notes Thank you for your patience and I hope this helps! Share this post Link to post Share on other sites
