Mabdian 0 Report post Posted March 9, 2020 I have a new computer. I followed the directions to deactivate my license on my old computer. I am now attempting to install but I don't remember what version I had previously. I can give you my SN in a private chat.... Please assist. Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 9, 2020 Hello @Mabdian, Thank you for reaching out to us through our Community Forums! Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Mabdian 0 Report post Posted March 9, 2020 I have resolved my issue thanks! It was version 11. Share this post Link to post Share on other sites
