Error 23 - Unable to re-activate license after Windows update

[mili 0]

After Windows update Nitro pro 12 shows an Error -23!!!

[AllainU 0]

Hello @mili,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

[AllainU 0]

Hello @mili,

Thank you for the private message.

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Cheers!