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Problems with Signature


Alfredo Osorio
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Alfredo Osorio

I am using Nitro Pro 13. I have a couple of QuickSign signatures stored. I can use them without a problem. The issue comes with the Digital Signatures.I have also several Digital IDs I created over the years for different purposes. However when I try to sign a document going the following route: Certify Document>Sign>Place Signature and it opens a window with Signature Profiles which is empty and only the "Create" box is not shadowed. However if I click on "Create" Nitro Pro crashes. This has happened several times. What am I doing wrong?

I recently created a new Digital ID, stored in my computer however there is no Signature Profile created. How do I create one?

Alfredo

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Allain Umailin

Hello @Alfredo Osorio,

Thank you for reaching out to us through our Community Forums!

We are pleased to inform you that we have released a recent update that is more stable so please update your Nitro Pro 13 by going to this page:

https://www.gonitro.com/nps/product-details/downloads 

Feel free to also read the Release Notes for this new build by accessing this page:  https://www.gonitro.com/nps/product-details/release-notes 

Thank you for your patience and I hope this helps!

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