mrice1982 0 Report post Posted March 11, 2020 Recently found that all of our users that have 13.6.0.108 installed are not able touse the "request signature" button to send the document to Nitro cloud for signing. We are getting the below error {"status":"error","message":"Service Unavailable - Connection refused"} Tried uninstalling and re-installing. Tried logging out of app and logging back in. Still happening. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 11, 2020 Hello @mrice1982, Thank you for reaching out to us through our Community Forums! We have received a few reports with regard to this error and Nitro Cloud team was able to fix it. Could you please try again on your end? Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
mrice1982 0 Report post Posted March 12, 2020 It is now working correctly in our environment. Thank you. Quote Share this post Link to post Share on other sites
