Boldacorn 0 Report post Posted March 17, 2020 Hello, I was able to find the serial number and deactivate the license to allow another install on a computer. however, it is still not working. Please help. thank you, Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 17, 2020 Hello @Boldacorn Thanks for reaching out to us! Please send me the serial number so I can check. Cheers! Share this post Link to post Share on other sites
Boldacorn 0 Report post Posted March 17, 2020 (edited) Your Serial Number: ***** Edited March 18, 2020 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 18, 2020 Hello @Boldacorn Thanks for reaching out to us! Please make sure you install Nitro Pro 12 from this page: https://www.gonitro.com/nps/product-details/downloads Please let me know how it goes. Share this post Link to post Share on other sites
