Failed activation on new computer of Nitro Pro

[E Steggink 0]

Dear Sir/Mrs.

I did recieve a new laptop and would like to use Nitro Pro again. My old licence is deactivated but the new licence is not starting up with the licence number.

Thanks already for your cooperation.

Kind regards,

E. Steggink

 

[AllainU 0]

Hello @E Steggink,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.