MRT Posted March 18, 2020 Report Share Posted March 18, 2020 I purchased NitroPro 13 in November of last year. In January I wanted to update to the latest version (13.9.1.155) but the download wizard would not work. I posted on this forum asking for help and was contacted by someone who sent me a link to be able to download the updated program. I see there is now another update and once again I am in the same position. The download wizard does not work. This is really inconvenient that every time there is an update I have come on this forum and ask for help to be able to update my NitroPro. Nevertheless here I am again asking for help. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 18, 2020 Official Nitronaut Report Share Posted March 18, 2020 Hello @MRT, Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience. It could be a possibility that you are installing the update using our online installer so please user below direct installers: x32 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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