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Need Help Updating to latest version of NitroPro 13


MRT
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I purchased NitroPro 13 in November of last year.  In January I wanted to update to the latest version (13.9.1.155) but the download wizard would not work.  I posted on this forum asking for help and was contacted by someone who sent me a link to be able to download the updated program.  I see there is now another update and once again I am in the same position.  The download wizard does not work.  This is really inconvenient that every time there is an update I have come on this forum and ask for help to be able to update my NitroPro.  Nevertheless here I am again asking for help.  Thank you.

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  • Official Nitronaut
Allain Umailin

Hello @MRT,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

It could be a possibility that you are installing the update using our online installer so please user below direct installers:

x32 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x86.msi 
x64 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x64.msi

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790

Thank you for choosing Nitro and I hope this helps!

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