123456789 0 Report post Posted March 19, 2020 What's wrong with my license? It doesn't work! Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 19, 2020 Hello @123456789, Thank you for your message - I can help you out. Can you please let me know what error message you're getting? A screenshot will be very helpful. I look forward to hearing back from you. Share this post Link to post Share on other sites
123456789 0 Report post Posted March 19, 2020 Hello Leslie, Thank you! I'm using my Nitro Pro not very often. And yesterday, when I opened it, I noticed that it is in trial mode. It's weird since my licence is active and I didn't reinstall the software, etc. And I do not want to lose the number of activations I have. So I'm wondering why it is in trial mode and how can we fix it. Thank you, Aleks Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 20, 2020 Hello @123456789 You have a Nitro Pro 12 key. Please uninstall Nitro Pro completely and then reinstall the latest build of Nitro Pro 12. You can get the correct version 12 installers from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. Please let me know how that goes. Share this post Link to post Share on other sites
123456789 0 Report post Posted March 20, 2020 Hello Leslie, It went well. Seems to work now.Thank you! Aleks Share this post Link to post Share on other sites
123456789 0 Report post Posted May 9, 2020 I got it again! Share this post Link to post Share on other sites
