HolbrookProp Posted March 23, 2020 Report Share Posted March 23, 2020 FOr some reason my software switched to a Trail edition and has expired. The activation portal is not recognizing my serial # Link to comment Share on other sites More sharing options...
HolbrookProp Posted March 23, 2020 Author Report Share Posted March 23, 2020 Hello? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 23, 2020 Official Nitronaut Report Share Posted March 23, 2020 Hello @HolbrookProp, Thank you for reaching out to us through our Community Forums! I am pleased to inform you that we have release Nitro Pro 13.8.2.140 that addresses this reverting to 'Expired Trial' issue so kindly update using below direct installers for the most updated build: x32 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13132242/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number. Should the program reverted to 'Trial' or 'Expired Trial' again, please do not hesitate to reach-out again by replying to this thread. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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