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jonathan.trappu@yaskawa.eu

New activation

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jonathan.trappu@yaskawa.eu

Hello

 

I meet problem for activate licence after restoration of W10.

 

Can you help me ?

 

BR

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AllainU

Hello @jonathan.trappu@yaskawa.eu,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account using your email address, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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AllainU

Hello @jonathan.trappu@yaskawa.eu,

Thank you for the error message.

I am pleased to inform you that we have released Nitro Pro 13.8.2.140 that addresses this reverting to 'Expired Trial' issue so kindly update using below direct installers for the most updated build:

x32 http://install.nitropdf.com/professional_13151282/en/retail/nitro_pro13_ba_x86.msi 
x64 http://install.nitropdf.com/professional_13151282/en/retail/nitro_pro13_ba_x64.msi

If you are not sure which to pick, this will help:  https://kb.gonitro.com/knowledgebase#/search/64/000003790 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Should the program reverted to 'Trial' or 'Expired Trial' again, please do not hesitate to reach-out again by replying to this thread.

Thank you for choosing Nitro and I hope this helps!

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jonathan.trappu@yaskawa.eu

Now everythink is ok.

 

Thanks for support

Best regards

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