Jump to content
mikemck

Serial Number Not Showing Under About

Recommended Posts

mikemck

I just upgraded from Version 12.

With Version 12 I could see my serial number by clicking About Nitro Pro.

With Version 13 I see the first few digits followed by a bunch of Xs.  This means any time I need to provide my serial number I have to search for an old email.

Share this post


Link to post
Share on other sites
AllainU

Hello @mikemck,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

Upon the release of Nitro Pro 13, please note our product team decided to hide a part of the serial number under About Nitro Pro to secure it from other users that would use your machine without you knowing.

Thank you for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.