CatherineRP Posted March 25, 2020 Report Share Posted March 25, 2020 I am getting installation errors when trying to install the download to my computer. I had Nitro 11 and upgraded in 2018 to Nitro 12. I cannot get this to install on my own. I have tried to install the older versions and it still had error messages. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 25, 2020 Official Nitronaut Report Share Posted March 25, 2020 Hello @CatherineRP, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of the installation error you are receiving? To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
CatherineRP Posted March 25, 2020 Author Report Share Posted March 25, 2020 I saved my screenshot and cannot add this to my response, my only options are "Existing attachments" or URL and i have neither. Link to comment Share on other sites More sharing options...
CatherineRP Posted March 26, 2020 Author Report Share Posted March 26, 2020 here it is after trying multiple instructions from other forums : file:///C:/Users/Owner/Desktop/nitro error message.htm Link to comment Share on other sites More sharing options...
CatherineRP Posted March 26, 2020 Author Report Share Posted March 26, 2020 I sent you a message Link to comment Share on other sites More sharing options...
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