CatherineRP 0 Report post Posted March 25, 2020 I am getting installation errors when trying to install the download to my computer. I had Nitro 11 and upgraded in 2018 to Nitro 12. I cannot get this to install on my own. I have tried to install the older versions and it still had error messages. Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 25, 2020 Hello @CatherineRP, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of the installation error you are receiving? To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
CatherineRP 0 Report post Posted March 25, 2020 I saved my screenshot and cannot add this to my response, my only options are "Existing attachments" or URL and i have neither. Share this post Link to post Share on other sites
CatherineRP 0 Report post Posted March 26, 2020 here it is after trying multiple instructions from other forums : file:///C:/Users/Owner/Desktop/nitro error message.htm Share this post Link to post Share on other sites
CatherineRP 0 Report post Posted March 26, 2020 I sent you a message Share this post Link to post Share on other sites
