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CatherineRP

Installation Error

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CatherineRP

I am getting installation errors when trying to install the download to my computer. I had Nitro 11 and upgraded in 2018 to Nitro 12. I cannot get this to install on my own. I have tried to install the older versions and it still had error messages. 

 

 

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AllainU

Hello @CatherineRP,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of the installation error you are receiving?

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you. 

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CatherineRP

I saved my screenshot and cannot add this to my response, my only options are "Existing attachments" or URL and i have neither. 

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