KendalEmery 0 Report post Posted March 25, 2020 We recently updated a computer, and Nitro Pro went into Trial mode. Tried the deactivation and it still said failed. Looked closer and noticed that Nitro Pro 12 was installed but the license says Nitro Pro 11 Help Share this post Link to post Share on other sites
KendalEmery 0 Report post Posted March 25, 2020 (edited) And my email is support@vwxyzfgco.com Edited March 25, 2020 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 25, 2020 Hello @KendalEmery, Thank you for reaching out to us through our Community Forums! Upon checking your account, I can see one Nitro Pro 10 and one Nitro Pro 12. To further assist you, could you please provide the serial number of your Nitro Pro 11? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
