Jeff Robert Posted March 25, 2020 Report Share Posted March 25, 2020 I currently have six properly licensed versions of Nitro 10. They need to be moved to new computers. The S/N showing in the About... window of Nitro 10.5.1.17 is alpha numeric. When I try to reinstall Nitro 10.5.1.17 on the new computer using the activated S/N, I receive an invalid S/N number is being used. A technician through a chat session replied that S/Ns do not have letters, only numbers. As I own these licenses and Nitro 10.5 does everything I need it to do, is there a way to move the license or S/N from one computer to another? I find it a little dismaying that I would have to purchase new licenses for software I already own. And before I am asked again, I do not have the original purchase information, the name of who purchased them or their email. I am the new IT admin at the company and that information is long gone. Thank you, Jeff Link to comment Share on other sites More sharing options...
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