Activation - Serial Number

[Mladen Krcmar 0]

Hello,

I got the Nitro Productivity Suite in 2012 for my Laptop. Now I´ve got a new Laptop, but i cannot activate the new Suite with my Serial Number 2012. Can you help me? 

[Mladen Krcmar 0]

Pardon - Suite 2019 - not 2012 

[AllainU 0]

Hello @Mladen Krcmar,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

Also, a screenshot of the error message you have received after entering your serial number.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you.