Please help My Nitro Pro 13 isnt working

[William Donato]

Please help, My nitro pro 13 isnt working.  I had back to back hard drive failure.  I reinstalled Nitro 13 on the same PC too many times.  Now that my system is stable I get an error that I used my serial number too many times.  When I went to your site to renew my serial number, website tells me to enter a valid serial number. 

I really really need this software and rely on you all, please help me fix this.  I only bought the software 2 months ago and now I cant use it. 

 

[Leslie V]

Hello @William Donato

Thanks for reaching out to us!

Please make sure you install the latest update to version 13: https://www.gonitro.com/nps/product-details/downloads

I released your key so you can reuse it.

Please let me know how it goes.

[William Donato]

I am in!  Thank you so much Leslie!!!!