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Please help My Nitro Pro 13 isnt working

William Donato

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William Donato

Please help, My nitro pro 13 isnt working.  I had back to back hard drive failure.  I reinstalled Nitro 13 on the same PC too many times.  Now that my system is stable I get an error that I used my serial number too many times.  When I went to your site to renew my serial number, website tells me to enter a valid serial number. 

I really really need this software and rely on you all, please help me fix this.  I only bought the software 2 months ago and now I cant use it. 


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