William Donato 0 Report post Posted March 30, 2020 Please help, My nitro pro 13 isnt working. I had back to back hard drive failure. I reinstalled Nitro 13 on the same PC too many times. Now that my system is stable I get an error that I used my serial number too many times. When I went to your site to renew my serial number, website tells me to enter a valid serial number. I really really need this software and rely on you all, please help me fix this. I only bought the software 2 months ago and now I cant use it. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted March 30, 2020 Hello @William Donato Thanks for reaching out to us! Please make sure you install the latest update to version 13: https://www.gonitro.com/nps/product-details/downloads I released your key so you can reuse it. Please let me know how it goes. Share this post Link to post Share on other sites
William Donato 0 Report post Posted March 30, 2020 I am in! Thank you so much Leslie!!!! Share this post Link to post Share on other sites
