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Need to Transfer Nitro 11 Pro to new laptop but don't have my serial number


cjackson
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Hi,

 

I recently got a new laptop, but I cannot transfer the license from my old laptop because I cannot locate my serial number. How do I look the serial number up?

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  • Official Nitronaut
Allain Umailin

Hello @cjackson,

Thank you for reaching out to us through our Community Forums!

In order to help you with your request, can you please provide the following information for me?:

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Looking forward to hearing back from you soon.

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  • 3 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @cjackson,

Thank you for the private message.

To further assist you, please use below direct offline installers for Nitro Pro 12:

x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number

Thank you for choosing Nitro and I hope this helps!

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