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cglasserconstruction@gmail.com
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  • Official Nitronaut
Allain Umailin

Hello @cglasserconstruction@gmail.com,

Thank you for reaching out to us through our Community Forums!

To further assist you, kindly access our Upgrade Portal https://www.gonitro.com/pro/upgrade and enter your Nitro Pro 12 serial number. This will allow you to upgrade to Nitro Pro 13 with a discounted rate.

You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date).

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 by by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate.

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page  https://www.gonitro.com/nps/product-details/release-notes

Thank you for choosing Nitro and I hope this helps!

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