Ronan J Posted March 31, 2020 Report Share Posted March 31, 2020 Hello, I'm currently using nitro pro 13.9.1.155. When i open a customer pdf file, it's blank. It works when i open with Foxit Reader. Here are the pdf infos : Created by : RICOH IM C2000 PDF Version : 1.4 (Acrobat 5.x) I can send the pdf by private message. I don't know what can i do with this... Can you help me ? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 31, 2020 Official Nitronaut Report Share Posted March 31, 2020 Hello @Ronan J, Thank you for reaching out to us through our Community Forums! To send the sample PDF via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Ronan J Posted April 1, 2020 Author Report Share Posted April 1, 2020 14 hours ago, AllainU said: Hello @Ronan J, Thank you for reaching out to us through our Community Forums! To send the sample PDF via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Hello @AllainU, The message is sent. I'm waiting your reply. Thanks, Link to comment Share on other sites More sharing options...
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