Ronan J 0 Report post Posted March 31, 2020 Hello, I'm currently using nitro pro 13.9.1.155. When i open a customer pdf file, it's blank. It works when i open with Foxit Reader. Here are the pdf infos : Created by : RICOH IM C2000 PDF Version : 1.4 (Acrobat 5.x) I can send the pdf by private message. I don't know what can i do with this... Can you help me ? Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 31, 2020 Hello @Ronan J, Thank you for reaching out to us through our Community Forums! To send the sample PDF via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Ronan J 0 Report post Posted April 1, 2020 14 hours ago, AllainU said: Hello @Ronan J, Thank you for reaching out to us through our Community Forums! To send the sample PDF via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Hello @AllainU, The message is sent. I'm waiting your reply. Thanks, Share this post Link to post Share on other sites
