Georgia Smith Posted April 3, 2020 Report Share Posted April 3, 2020 I had to reinstall Nitro Pro 12 on my desktop. I have deactivated BOTH licenses. The software, however, is still telling me I have no licenses remaining and that I need to deactivate. I uninstalled the software, reinstalled and try again but get same error message. HELP PLEASE :-) Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 3, 2020 Official Nitronaut Report Share Posted April 3, 2020 Hello @Georgia Smith, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment on your Nitro Pro 12 license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
Georgia Smith Posted April 3, 2020 Author Report Share Posted April 3, 2020 Allain thank you SO much! Appreciate your help - it worked! Link to comment Share on other sites More sharing options...
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