Pat P 0 Report post Posted April 3, 2020 Have Nitro Pro 13...when pulling down from scanner list....no scanners listed. Have HP ENVY 7800...HP smart recognizes the printer/scanner but not nitro Any suggestions? Thanks! Share this post Link to post Share on other sites
AllainU 0 Report post Posted April 3, 2020 Hello @Pat P, Thank you for reaching out to us through our Community Forums and I understand that you are experiencing an issue using your scanner in Nitro Pro. To better assist you on investigating and troubleshooting this issue, could you please try installing a different driver from this page?: https://support.hp.com/in-en/drivers/selfservice/hp-envy-photo-7800-all-in-one-printer-series/9073159 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites