Nitro 12 Update to 12.16.374 / Upgrade to 13

[Boern De]

Hi folks, I have a question about updating my Nitro 12 version. I still use version 12.6.1.298, the 12 version is currently 12.16.374. how can I update? Unfortunately Nitro doesn't do this automatically and I haven't found any way to do it manually in the settings. Is it possible to switch to the 13 version at low cost? From 11 to 12, you had received a 50% voucher for the change.

[Allain Umailin]

Hello @Boern2,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

[Allain Umailin]

Hello @Boern2,

Thank you for the private message.

If you are interested in upgrading your Nitro Pro 12 license to Nitro Pro 13 with a discounted, kindly access our Upgrade Portal and enter its serial number: https://www.gonitro.com/pro/upgrade

You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date).

You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

However if you prefer updating to Nitro Pro 12.16.3.574, you may just download the following direct installers: 
x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help:  https://kb.gonitro.com/knowledgebase#/search/64/000003790

At this time, our Check for Updates feature is currently unavailable because our development team disabled it and haven’t bring it back. As much as I would like to provide you when this feature will be up again, there is no ETA from their team.

You can find our most up to date versions posted at our website here and you need to visit this page from time to time:  https://www.gonitro.com/nps/product-details/release-notes

Thank you for choosing Nitro and I hope this helps!