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Nitro Pro 11 error 80

Felipe Delacruz

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Felipe Delacruz


I am installing my Nitro Pro 11 to a new VM on azure. But upon launching its showing an error 80. and in which i cannot proceed. Please help me so i cna transfer my license from my old machine.


Thanks Felipe

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Allain Umailin

Hello @Felipe Delacruz,

Thank you for reaching out to us through our Community Forums!

Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available.  

Also, if you are transferring your license on a VM hosted in a Hyper-V setup, VM-ware or Azure, you'll need another MSI installer that accepts a license-file, instead of a serial number. This license-file uses another licensing model and will not result to the error message you're receiving.

To be able to get an Enterprise installer with a license-file, you must purchase 20-users or more through our Sales Team by filling-up this form:  https://www.gonitro.com/contact-sales

Thanks for choosing Nitro Pro and I hope this helps!

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