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Sue C

is Nitro Pro 9 eligible for upgrade to latest version

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Sue C

Hi, I have Nitro Pro 9 and am wondering if the licence is eligible for upgrade to the latest version.  The serial number is still valid on the Licence Portal, but the Upgrade New Version eligibility check gives me "We were unable to validate your serial number."
Thanking you in advance for any assistance.

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Leslie V.

Hello @Sue C

Thank you for contacting us!

Please send me the serial number you are trying to use so we can check.

Cheers!

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Sue C

Hello Leslie,

I replied via message on April 8 with the License number.  I wasn't sure if posting it publicly would be a good idea.

Sue.

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