Jump to content
Dharma Anthony

Nitro crashes when using the OCR function

Recommended Posts

Dharma Anthony

Greeting! My Nitro Pro 13 crashes whenever I use the OCR function. I read online that it may be due to a large file, but I've tried with 2 small files, 500 kb and 2 mb, and it still crashes.

I have uninstalled the version I have, rebooted and installed the latest Nitro Pro 13 from the gonitro.com website but it is still crashing.

Are there any settings that I should change to allow the OCR function to work with all file sizes?

Thank you.

Share this post


Link to post
Share on other sites
Leslie V.

Hello @Dharma Anthony

Thanks for reaching out to us!

I have created a support ticket for you so we can reach out to you directly.

Cheers!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.