Can't activate Nitro Pro 12

[Benjamin Reilley 0]

I get an error -23 Error License number already used.

Portal says I have two open Lic.

Pro 12.

Thank you!

[Benjamin Reilley 0]

It has been a week can you help me or not?

Please refund full purchase price if not.

[Leslie V. 0]

Hello @Benjamin Reilley

Thank you for contacting us - I'm happy to assist you.

I released your key so you can reactivate. Can you please try again and let me know how that goes?

[Benjamin Reilley 0]

Thank you, I have been able to activate!