Gary Hacker 0 Report post Posted April 20, 2020 How do I fix the error. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted April 20, 2020 Hello @Gary Hacker, Thank you for reaching out to us through our Community Forums. We are pleased to inform you that we have released a recent update (Nitro Pro 13.13.2.242) that addresses the 'Error 401' issue so kindly update by downloading the direct installers below: x32 http://install.nitropdf.com/professional_13162300/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13162300/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Feel free to also read the Release Notes for this new build by accessing this page: https://www.gonitro.com/nps/product-details/release-notes Thank you for your patience and I hope this helps! Quote Share this post Link to post Share on other sites