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Melissa Philip

Melissa Philip

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Melissa Philip

I had to reinstall Nitro on an existing laptop as I upgraded the system

I deactivated the serial number for Nitro before installing and when I attempt to reactivate it I get a message saying

"sorry you may only deactivate 0 devices"

I'm unable to contact Nitro directly as there aren't any contact numbers on their website

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  • Official Nitronaut
Allain Umailin

Hello @Melissa Philip,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 13?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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